This case features the Tourism industry in Ottawa. We speak with two key players in the ecosystem, the Ottawa Tourism association and the Ottawa Art Gallery.
This IEKH Case Study focuses on the tourism industry in Canada’s capital, Ottawa. Filmed in late 2020 during the heart of the pandemic, host Thierry Harris speaks with Ottawa Tourism Association President and CEO Michael Crockatt; and Alexandra Badzak, Director and CEO of the Ottawa Art Gallery. Learn about their business models, the importance of the arts and tourism in Ottawa and the impact of the pandemic on their sector.
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Tourism in Canada, Ottawa Tourism, Ottawa Art Gallery, Visual Arts, Arts industry.
Case research links
Produced in 2020.
Case Study participants
Michael Crockatt, President & CEO, Ottawa Tourism
Alexandra Badzack, Director & CEO, Ottawa Art Gallery